Learning Experience

Developing Trusted Leaders

Leading by trial and error

A team member is great at their work and is promoted to a leadership role. Now they are responsible for their own work and the work of others. It requires new skills, but leadership training is often unavailable. The new leader is left to figure it out through trial and error after they're already in their new role.

Skills for the moments that matter

The absence of training leaves new leaders at a loss for the skills during the moments that matter most: coaching someone who is struggling, having a hard conversation with care, giving feedback that helps instead of stings, knowing when to delegate, and how to keep people engaged. Denver Health recognized the need for leadership development as an essential part of becoming the most trusted healthcare organization in Colorado.

Multi-mode learning

Instead of treating leadership as a preferred personality type, it was framed as a set of skills that can be taught, practiced, and developed. Courses, labs, and workshops developed leadership capabilities through interactive, practical, and real-world application. Topics built leadership skills for coaching, delegation, engagement, feedback, and team development.

A foundation for the future

Today, leaders have access to more development resources than ever before through the Denver Health Leader Institute. Teams are more engaged, retention has increased, and trust continues to build over time. This foundation is core to building high-performing teams so Denver Health can be the most trusted healthcare organization in Colorado.

Results

By the numbers

400
Leaders developed
$1M
Program value generated
700
Learners reached