Florida set out to modernize how work is defined across 170,000 jobs. The goal was simple: make every role clear, so people know what it is and where it can lead.
Job Design
Organizational Design
Organizational Design Consultant
2024
Jobs multiplied into thousands of titles over the years at Florida's vast state government. In time, similar jobs blurred together, and it became unclear how one job relates to the next. Clarity and consistency were needed for the 170,000 people doing the work.
170,000 jobs are far too many to sort out manually in a short timeframe. An organizational design solution that could rapidly scale was needed. Scalability and speed were just two requirements. The hard part was making the new approach easy to trust with a clear and universal methodology. Pay equity, career equity, and the livelihood of nearly 200,000 people were at stake.
The work started by designing a simple, clear framework that described how jobs relate to one another. From there, artificial intelligence evaluated and aligned the jobs with the framework. It was achieved at the scale and speed no team could match. That freed the organizational design team to make the refinements that needed human judgment.
In the end, the organizational design was done and delivered with clear career paths for all 170,000 roles. In parallel, KPMG received international awards for its AI leadership. A win for a Big 4 consulting firm, a win for Florida state government, and a win for those seeking clarity for their careers.
